Refund Policy
Last updated: May 13, 2026
Monthly subscriptions: you may request a refund within 14 days of first purchase if the service did not meet expectations.
Renewals: renewal charges are generally non-refundable, except where required by law.
Enterprise contracts: refund and termination terms are defined in the signed order form or MSA.
How to request: email your Paddle receipt and account email to [email protected].
Processing time: approved refunds are typically processed within 5-10 business days via the original payment method.